Troubleshoot Unable to log in to Windows 8 when Webroot SecureAnywhere Gives Error While Installation

Nowadays, some of the users are complaining that they are facing an error. They are facing trouble in Microsoft account log in with their Windows 8. They are reporting that a message is showing on the screen that the password is incorrect whereas they are using the correct password. You do not have to worry about this issue. They are saying that this problem is created by installing Webroot program on the computer system.
We are suggesting some simple steps to sort out this log in issue from the Windows 8. But to get a perfect solution, you need to follow each given step. We have to make sure that you will get an immediate resolution with this login issue.
  • First go to the login screen, click on the “Power control” option.
  • Hold down the Shift key for few seconds and then click on the Restart.
  • Now, on the Choose an Option screen, click on Troubleshoot.
  • Then on the Troubleshoot screen, click on the Advanced Options.
  • Then on the Advanced Options screen, click System Restore and follow the prompts.
  • After the System Restore process, you will able to login your account, and you login will work fine. Then you need to install each application one by one, and it your error will be resolved.
After this process, if you have seen this issue again, then you need to take support from Webroot certified technicians.
So we will suggest for the user that they need to contact Webroot Customer support by dialing Webroot toll-free number. They will give you the best possible solution. You may need to do a System Restore again to fix the issue.
As per this article, this issue is resolved in version 8.0.2.79 and higher. The issue is related to the Webroot SecureAnywhere removes the LiveSSP key which is the located in the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
Well if you ever face this issue, then we will suggest the user that they should always keep all their programs up to date.
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Source: Webroot Support Number

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